Inspired Awakening Kit Selfhelp Software Support!




This inspired selfhelp software page offers customer support for the Awakening Kit Self Help Software products! The software contained in the Awakening Kit package consist of the following products:


Awakening Screensaver for Mac and Windows
Awakening Words for Mac and Windows

Awakening Words for Smart Phones
Awakening Images for Computer and Smart Phones

This selfhelp software page provides information concerning the software applications and the minimum computer system specifications needed in order to make full use of the products contained within the Awakening Kit software package. The information here also serves as an interactive FAQ support page.

Questions & Solutions
Ask questions not already covered on this page
See questions and read solutions here

Support is primarily offered through this selfhelp software support page. Please submit your questions concerning issues with any of the products contained within the Awakening Kit. I’ll update this page if any previously unknown issues become apparent through user feedback. If you do need support beyond this please contact me. Thank you.

Awakening Kit Downloaded Zip File

Once you have purchased the Awakening Kit, you'll be sent a link to where you can download a compressed (zipped) file, together with the "Read Me First Installation Instructions" PDF file, either for Mac or for Windows as indicated below.


Mac:


Follow the instructions and after unzipping you will see these folders:

Read the instructions on how to install the Awakening Screensaver.


Windows:


Follow the instructions and after unzipping you will see these folders:

Read the instructions on how to install the Awakening Screensaver.


SelfHelp Software – Awakening Words PDF

In order to view the downloaded Awakening Words eAlbum PDF on your computer you’ll need to install Adobe Acrobat Reader (version 5.0 or later) on your computer. The software application can be downloaded for free below:


Macintosh and Windows:

Click this Adobe Reader link that takes you to Adobe Acrobat Reader software.

Then simply choose, download and install which version of the Adobe Acrobat Reader software you want and install it on your computer.

Smart Phone:

Simply install the Adobe Reader App on your smart phone and you're good to go!


A word of friendly advice: you don’t need to install the McAfee Security Scan Plus or Safe Scan software, unless you have a specific need to do so. Once Adobe Reader is installed on your computer you can view and read the Awakening Words eAlbum right away.

Note: The Awakening Kit eAlbum (eBook) was created using Adobe software, thus it works flawlessly with Adobe Reader. However, feel free to use a similar PDF reader to see how it displays, if you so desire.


SelfHelp Software – Awakening Images

There are no special requirements for the Awakening Images they can be viewed using any JPG image viewer.


Awakening Screensaver – Minimum System Specs

The Awakening Screensaver installed and ran without any issues on most of the computer systems tested. However, there were one or two cases of outdated drivers and an issue with Kaspersky Internet Security and Anti-Virus, so a workaround is outlined further down on this page.


Awakening Screensaver Mac OS X


  • Mac OS X 10.4.11 or later (32 bit or 64 bit.)
  • PowerPC G4, G5, or Intel CPU, 867MHz minimum.
  • 512MB or more RAM recommended.
  • 100MB free disk space.
  • Safari 5 with JavaScript enabled.
  • Video card with 32MB VRAM.
  • QuickTime 7 or later.
  • 12" Monitor or greater.

Awakening Screensaver Microsoft Windows



  • Windows XP SP3, Windows Vista SP2, Windows 7, Windows 8 and Windows 10 (32 bit or 64 bit.)
  • Pentium 4 class computer (1GHz or greater recommended).
  • 512MB or more RAM recommended.
  • 100MB free disk space.
  • Internet Explorer 8 or later with JavaScript enabled.
  • Video card with 128MB VRAM + vendor-specific OpenGL 1.3 drivers.
  • 12" Monitor or greater.

Important Note on Video Card Drivers

During the installation process the Awakening Screensaver software scans your video display drivers and, if necessary, advises you to update them prior to installation. Updating drivers isn’t always necessary, but it may be necessary if your screensaver isn’t working after installation.

The Awakening Screensaver has been tested on many different computer systems, using both Macintosh and Windows Operating Systems. The only software failures that were encountered were due to outdated video card drivers!

If the screensaver isn't working properly, please update your video card drivers before submitting a question on this page! Thank you. Here are links to the two main video card chipset manufacturers:

AMD/ATI Video Cards - Nvidia Video Cards

Once you’ve downloaded and installed the latest video card drivers the Awakening Screensaver should run without further issue.


SelfHelp Software – Anti-Virus Applications

Most Anti-Virus and Internet Security suites allow the Awakening Screensaver to be installed without issue. If your anti-virus software will not allow you to install the screensaver for any reason, simply disable it or exit the program and install the screensaver, then re-enable your anti-virus software.

Important - If you use Kaspersky Anti-Virus or Kaspersky Internet Security for Windows, the next section is a Must Read. Kaspersky Ant-Virus and Kaspersky Internet Security suites, when using default settings will block the screensaver installation with a message saying: it has "generic Trojan-like behavior." Then Kaspersky will delete the EXE (installation) file and move it to quarantine, which prevents screensaver installation.

That’s not bad; it’s just a case of an over-zealous anti-virus program

To solve this issue simply exit Kaspersky before installing the screensaver, as follows.


Right click on this Kaspersky icon:

And you will see:



Select Exit. Kaspersky will ask if you’re sure, so just click continue. I’m sure other anti-virus programs are easy to exit! Once the screensaver is installed you can reactivate your antivirus program or restart your computer.

Tip: after downloading the Awakening Kit and extracting the "Install Awakening Screensaver" application file, copy the file into a temporary folder or to your desktop and then use the copied file for installing the screensaver. Keep the original file as a backup, that way if an anti-virus application does remove the file during installation you’ll always have the original and can make another copy

Remember: If you do need support beyond what's on this page, please contact me.

This brings us to the end of the Awakening Kit selfhelp software support page. I trust that you'll enjoy using the Awakening Kit, sincerely, Eddie


Return to the Awakening Kit Self Help Software sales page.


Have a Question About This Page?

Please submit questions or reviews about the Awakening Kit Selfhelp Software.

Questions published on this page will be answered directly on this page. Think of it as a mini Q & A page. If questions are too short or unclear, I'll reword them to make them easier for everyone to understand.

Don't worry about spelling or grammar as I'll fix that before publishing :)


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