Awakening Kit Selfhelp Software Support!

This selfhelp software page offers customer support for the Awakening Self Help Kit products!

Please Note: This page will be fully updated once the new version of the Awakening Kit is ready.

The Awakening Kit consists of the following products:

Awakening Words - Awakening Images - Awakening Screensaver

This page provides information concerning the software applications and the minimum computer system specifications needed in order to make full use of the products contained within the Awakening Kit. The information here serves as an interactive FAQ support page.

Questions & Solutions
Ask questions not already covered on this page
See questions and read solutions here

Support is primarily offered through this selfhelp software support page. Please submit your questions concerning issues with any of the products contained within the Awakening Kit. I’ll update this page if any previously unknown issues become apparent through user feedback. Thank you.

SelfHelp Software – Awakening Words

To view the downloaded Awakening Words eAlbum PDF, you’ll need to install Adobe Reader (version 5.0 or later) or a similar PDF reader on your computer. The software application can download for free below:

Macintosh: Simply choose which version of the Adobe Reader software you want, download and install it on your computer.

Windows: Simply choose which version of the Adobe Reader software you want, download and install it on your computer.

A word of friendly advice: you don’t need to install the McAfee Security Scan Plus software, unless you have a specific need to do so.

Once Adobe Reader is installed on your computer, you can view and read the Awakening Words eAlbum.

SelfHelp Software – Awakening Images

There are no special requirements for the Awakening Images. The downloaded zipped file can be opened by your computer’s default compression (zip) program.

Awakening Screensaver – Minimum System Specs

The Awakening Screensaver installed and ran without any issues on most of the computer systems tested. However, there were one or two cases of outdated drivers and an issue with Kaspersky Internet Security and Anti-Virus, so a workaround is outlined further down on this page.

Awakening Screensaver Mac OS X

  • Mac OS X 10.4.11 (or later), 10.5, 10.6, or 10.7, 32 or 64 bit.
  • PowerPC G4, G5, or Intel CPU, 867MHz minimum.
  • 512MB or more RAM recommended.
  • 100MB free disk space.
  • Safari 5 with JavaScript enabled.
  • Video card with 32MB VRAM.
  • QuickTime 7 or later.
  • 12" Monitor or greater.

Awakening Screensaver Microsoft Windows

  • Windows XP SP3, Vista SP2, or Windows 7 (32 or 64 bit).
  • Pentium 4 class computer (1GHz or greater recommended).
  • 512MB or more RAM recommended.
  • 100MB free disk space.
  • Internet Explorer 8 or 9 with JavaScript enabled.
  • Video card with 128MB VRAM + vendor-specific OpenGL 1.3 drivers.
  • 12" Monitor or greater.

Important Note on Video Card Drivers

During the installation process, the Awakening Screensaver software scans your video display drivers and, if necessary, advises you to update them prior to installation. Updating drivers isn’t always necessary, but it may be necessary if your screensaver isn’t working after installation.

The Awakening Screensaver has been tested on many different computer systems; using both Macintosh and Windows Operating Systems. The only software failures that were encountered were due to outdated video card drivers.

If the screensaver isn't working properly, please update your video card drivers before submitting a question on this page! Thank you.

Here are links to the two main video card chipset manufacturers:

AMD/ATI Video Cards - Nvidia Video Cards

Once you’ve downloaded and installed the latest video card drivers, the Awakening Screensaver should run without further issue.

SelfHelp Software – Anti-Virus Applications

Most Anti-Virus and Internet Security suites allow the Awakening Screensaver to be installed without issue. If your anti-virus software will not allow you to install the screensaver for any reason, simply disable it and install the screensaver, then re-enable your anti-virus software.

Important If you use Kaspersky Anti-Virus or Kaspersky Internet Security
for Windows, the next section is a Must Read.

Kaspersky Ant-Virus and Kaspersky Internet Security suites, when using default settings will block the screensaver installation with a message saying: it has "generic Trojan-like behavior." Then Kaspersky will delete the EXE (installation) file and move it to quarantine, which prevents screensaver installation.

That’s not bad, it’s just a case of an over-zealous anti-virus program :)

I’ve provided an easy four step workaround for anyone using Kaspersky. Here’s what to do:

SelfHelp Software Kaspersky Anti-Virus Solution - Step One

After downloading the Awakening Kit and extracting the 'Install Awakening Screensaver' application file, copy the file into a temporary folder or to your desktop. And then use the copied file for installing the screensaver and keep the original file as a backup.

That way, if an anti-virus application does remove the file during installation, you’ll always have the original and can make another copy.

SelfHelp Software Kaspersky Anti-Virus Solution - Step Two

Look at the images below and then scroll down to complete step two.

Kaspersky Internet Security 2011
Image 1 – Main Screen

Kaspersky Internet Security 2011
Image 2 - Protection Center

Kaspersky Internet Security 2011
Image 3 – Files and Private Data Protection

Follow these instructions to temporarily disable the Files and Private Data Protection in order to install the Awakening Screensaver:

  1. Open Kaspersky Internet Security 2011 You will see image 1 above.

  2. Click the arrow on the right of 'Files and Private Data Protection.' Your screen will now look like image 2 above.

  3. Click on 'File Anti-Virus - Select 'Disable File Anti-Virus'

  4. Click on 'Application Control – Select 'Disable Application Control'

  5. Click on 'Proactive Defense' – Select 'Disable Proactive Defense' Your screen will now look like image 3 above.

SelfHelp Software Kaspersky Anti-Virus Solution - Step Three

Once you’ve disabled the security settings, Kaspersky will complain. Don’t worry about that, simply install the Awakening Screensaver and test it.

SelfHelp Software Kaspersky Anti-Virus Solution - Step Four

Now simply click 'Fix It Now' highlighted in red as in image 3 above. That’s it, Kaspersky Internet Security 2011 is now fully functional again and you’re protected from viruses.

Note: I used Kaspersky Internet Security 2011 to illustrate the four steps of bypassing the over-zealous security feature. If you're using a different version of Kaspersky, find out how to disable the product prior to installing the Awakening Screensaver.

Return to the Awakening Self Help Kit page.

This brings us to the end of the Awakening Kit selphelp software support page. I sincerely hope that you'll enjoy using the Awakening Kit :)

Thanks. Eddie Corbyn

Have a Question About This Page?

Please submit questions or reviews about the Awakening Kit Selfhelp Software.

Questions published on this page will be answered directly on this page. Think of it as a mini Q & A page. If questions are too short or unclear, I'll reword them to make them easier for everyone to understand.

Don't worry about spelling or grammar as I'll fix that before publishing :)

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